austin-Mcdonald
May 19, 2026
"Heads up: proof approval took longer than expected"
Ordering was straightforward, but just a heads up for anyone on a tight timeline: the proof approval process was slower than I expected. I figured I’d get the first proof back quickly, but there was more waiting than I planned for.
The proof itself looked fine, and they did make the small change I asked for, so I’m not saying there was a major problem. It just felt like the back-and-forth could have moved faster, especially if you’re trying to get everything wrapped up by a certain date.
The mats turned out okay in the end, so it wasn’t a bad experience overall. I’d just warn people to build in extra time and not assume the proofing step will be quick.
hello_david008
May 18, 2026
"Good Mats, Slow-Motion Shipping"
I ordered floor mats from americanfloormats.com, and to be fair, the mats were totally fine once they finally showed up. The shipping just took longer than I expected, and for a few days the updates were about as clear as a muddy doormat, so I kept checking to see what was going on. It wasn’t a disaster or anything, but it wasn’t exactly smooth either. I’d probably order from them again, just not if I needed the mats anytime soon.
Sara-mayfield
May 15, 2026
"Found it quickly"
I found what I needed really fast and didnt have to waste any time searching around.
rebeccadugar0141
May 14, 2026
"It was good overall, but the…"
It was good overall, but the checkout was a little slow. I’m not sure if it was because of that thing at the counter or what, but it took longer than I expected
william.Schumacher
April 10, 2026
"Good updates on my order"
They kept me in the loop the whole time, well, not constantly, but enough that I always knew what was going on. The tracking was clear and easy to follow.
Gordon_merrell88
April 07, 2026
"So easy to wipe down"
This has been super easy to clean. I just wipe it down and it’s done, no annoying scrubbing or anything. Weirdly, I remember cleaning it right after spilling a little sauce while wearing one sock, and it still came clean in like two seconds.
JeanneDery_87
March 29, 2026
"I’ve been happy with these…"
I’ve been happy with these mats so far. They feel sturdy, like they’ll hold up to regular use, whether it’s shoes, chairs, pets walking over them, or just everyday traffic. The edges also sit nice and flat, so I’m not tripping over them or having to keep pressing them down, which I’ve had to do with other mats, rugs, and even some floor protectors before. One corner did have a tiny little mark on it, kind of like a small scuff or blemish, but it wasn’t a big deal to me. For the price, the quality seems really solid overall.
cassandrakirk1644
March 23, 2026
"Mat was fine, return was kind of a hassle"
I ordered a mat and it showed up okay and everything, but the size just didn’t really work for my doorway like I thought it would. So I tried to return it, and that part was not super smooth. It felt kind of slow and not very clear what I was supposed to do next. I had to do a few emails back and forth, which was a bit annoying, and then having to pay return shipping made it feel like almost not worth returning. I did get the refund in the end, but it took longer than I was expecting. The mat itself seemed fine, just the return experience was not my favorite
lamontbrackett2349
March 22, 2026
"They got back to me really fast, which…"
They got back to me really fast, which I appreciated. I wasn’t expecting a quick response, and then suddenly there it was. So yeah, that part was great, and it just made everything feel a lot easier.
Sean.tribble
March 20, 2026
"I’m not happy with my order. It..."
I’m not happy with my order. It didn’t meet my expectations, and at this point I wouldn’t feel comfortable buying from them again unless they do something to make up for the experience. I’m hoping they’ll offer some kind of compensation or resolution.
AnnieJones
March 18, 2026
"Better Fit Than I Expected"
This fit perfectly and works just like it should. I’ve tried similar ones before that were either a little off in size or didn’t feel quite right, but this one was spot on.
juanitarobertson5742
February 24, 2026
"Surprisingly, These Mats Don’t Budge"
I ordered a couple of mats from American Floor Mats for our entryway, they stay in place better than I expected. They’re not exactly the most exciting thing I’ve ever bought, but I’ll give them credit — even when the floor gets a little wet, they don’t slide around or feel sketchy under your feet. That was really the main thing I cared about, so I’m happy with them.
RobertMarks
February 18, 2026
"Umm, the mat itself was decent quality, but..."
Umm, the mat itself was decent quality, but the logo didn’t come out quite like my design proof. The colors looked a bit different and the spacing was slightly off too. It’s not awful, just not as accurate as I was expecting.
Kimberli-niles
February 17, 2026
"Bulk order was mostly smooth"
I ordered a bunch for our shop and everything showed up correctly, so that was a relief. It did take a little longer than I was originally told, and I was expecting clearer instructions or updates along the way. Overall, it worked out fine, just could’ve been a bit more communicated.
MauriceGertz_68
February 11, 2026
"Sales help could’ve been better"
I had a few basic questions before placing my order, and I figured the sales person would be able to clear them up easily. Instead, it felt like they mostly just repeated what was already on the website, and it took longer than it should’ve to get straight answers. The mats themselves are fine, but the sales support was a bit disappointing
jeanne1972
February 07, 2026
"I sent over the measurements, but the…"
I sent over the measurements, but the mat still arrived smaller than what I asked for. Kind of frustrating, right? I mean, isn’t the whole point of providing measurements to make sure it fits properly?
KeithChristopherso
January 22, 2026
"Smell went away after a bit"
The mat itself feels really good quality, but when I first opened it the rubber smell was strong, so I ended up leaving it outside for a couple of days which helped a lot, and even though there was still a faint smell once I brought it back inside for maybe another week, it wasn’t a huge deal overall, I just wish it had been a little less intense right out of the package...
JaneGamez
January 15, 2026
"Arrived on time, but the packaging was a mess"
I ordered a custom mat and it did show up when it was supposed to, so that part was fine. But when I saw the box, I was like, why is this so complicated? It was half crushed, taped up weird, and just looked rough. The mat itself had a bent corner and some dirty marks from the packaging, which was disappointing. Customer service was okay, but for the price, I really expected it to arrive in much better shape.
Dawn.evans
December 30, 2025
"Mats kinda didn’t protect my floor"
I was hoping these mats would keep my floor safe, but I still ended up with some scuffs underneath. Kinda disappointing, honestly.
hello_kyle337
December 21, 2025
"Edges Still Curl Despite What It Implies"
The mat looked nice at first, but the edges just won’t stay flat. I’ve had it out for a couple of weeks now, and even after weighing it down overnight, they still pop right back up. The wording made it sound like it would settle into place easily, which definitely hasn’t been my experience. It keeps catching my shoe when I walk by, and for the price, that’s frustrating...